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My Honest Opinion On JackpotCity Casino
Launched in 1998, JackpotCity is one gaming platform with an established reputation. I have high ratings for the casino because it welcomes users from up to 10 Arab countries. If you’re considering signing up, my review details everything there is to know about JackpotCity.

Why Our Reviews are Trustworthy
You can count on the information in my reviews because I stick to ArabCasinoGuide’s strict rules. While analyzing casinos, here are some factors I make sure of:
- User-friendly: To me, the most important criterion is for a casino to be smooth to browse.
- Informative: I don’t leave out any aspect of a gaming site while reviewing. Rest assured, you’ll get every single detail.
- Unbiased: All my findings are reported as obtained from real tests. Therefore, there’s no bias.
- High Expertise: As an expert, I know precisely what makes a casino reliable or not. Hence, I cover the right information in my reviews.
- Safety-conscious: I always ensure to confirm whether a casino is secure before recommending.
- Tested by local players: At ArabCasinoGuide, we work with local players in different countries. As such, my reviews are from firsthand experiences.
Benefits and Drawbacks
The fact that players from 10 Arab countries can join JackpotCity is the casino’s main advantage for me. That aside, the smartphone applications, everyday bonuses, and safe gaming options are commendable. I would only like to see more games in the library and some cryptocurrencies for deposits and withdrawals.
These are the upsides and downsides of JackpotCity Casino in a nutshell:
Pros




Cons


How I Registered at JackpotCity Casino
Registering my JackpotCity account didn’t take more than five minutes, and these are the steps I followed:
- I visited the official JackpotCity website and clicked Sign Up. The button is large and yellow, so you can’t miss it.
- Next, I filled out the form by entering all necessary details. Note that the form is a bit lengthy, but the information required is regular.
- I accepted the terms and conditions and confirmed I’m up to 18. These are featured as tick boxes at the end of the form.
- Finally, I clicked the Register form at the end to sign up. That’s it, and my account was ready.
Did You Know? JackpotCity Casino has a live chat team on standby that can help you through the registration process.
Verified JackpotCity Bonus Offers
JackpotCity has quite unique promotions for Arab players. I found a welcome offer, mega wheel spins, a daily streak bonus, and a quality loyalty program. The bonuses really contributed to my positive experience on the site.
How to Claim JackpotCity Casino Welcome Bonus Offer
With the JackpotCity sign up bonus, you get 100% up to $400 for each of your first four deposits; that’s up to $1,600 in total. Here’s how I got it:
- I funded my account with a minimum of $10.
- JackpotCity gave me the first bonus of up to $400.
- Next, I completed the second, third, and fourth deposits.
- The casino released the corresponding bonuses for each payment.
Interestingly, the welcome package also gives 10 daily free spins to win up to $1,000,000. I received the spins with the default $10 minimum deposit.
Other Bonuses I Found at JackpotCity Casino
After claiming the sign up offer, these are the extra promotions I enjoyed at the casino:
How I Joined the Loyalty Program
To join the JackpotCity VIP club, I simply played games and got points. The site offered 2,500 points for my initial $10 deposit, and that gave me instant admission. There are six tiers in the club, including:
- Bronze
- Silver
- Gold
- Platinum
- Diamond
- Privé
Besides the exclusive rewards, I was able to exchange my points for cash to play more games.
Bonuses That JackpotCity Casino is Lacking
I was pleased with the offers at JackpotCity Casino, but I still noted that the site didn’t have these promotions:
- No deposit offer
- Refer a friend
Wagering Requirements at JackpotCity Casino
After claiming bonuses from JackpotCity, you have to complete a 35x playthrough to cash out. This is a relatively low wagering requirement in my books since most other Arab online casinos have 40x and above.
Available Games at JackpotCity
I found around 900+ games on the JackpotCity website. Indeed, this isn’t as high as other platforms, but the casino has good variety and quality. Plus, the titles are sourced from premium developers such as Pragmatic Play, Evolution, and Games Global (Microgaming).
JackpotCity Live Casino Games
Blackjack, roulette, and baccarat are the main live dealer games available at Jackpot City. I enjoyed my sessions thanks to the quality of the software developers. Also, the collection includes a couple of live game shows.
Live Casino Game Options for High Rollers
For Arab players who prefer heavy wagers, I identified these as the best to play:
- Mega Roulette
- Eclipse Blackjack
- Blazing Dragon Tiger
The above options offer wide betting limits, so they’ll suit your stakes as a high roller.
Slots Selection at JackpotCity Casino
Online slots have the highest count of games in the JackpotCity library. I played classics, video slots, and progressive jackpots during my review, and these are my best picks:
- Amazing Link Zeus
- Fire and Roses Joker
- Break da Bank Again
- Trojan Kingdom
💡Did You Know? There are JackpotCity online slot tournaments where you get prizes for spinning the highest number of times.
How I Selected and Played the Best Slots
My time on JackpotCity was fun because I was able to locate the most exciting reels. Here’s how I did it:
- Consider titles with many paylines for higher winning chances.
- Go for high RTP and low volatility for balance.
- Compare the bet limits to your bankroll to ensure they fit.
Banking Options at JackpotCity Casino
If you join JackpotCity in any Arab country, you have up to eight payment methods to use. These are all fiat options, and there’s no crypto. I carried out my deposit via Visa and was pleased by the low $5 minimum. It’s $50 for withdrawals, and it takes as long as 1- to 3-days which was favorable for receiving my winnings. However, since the casino does not support the more anonymous and comfortable payment option, crypto, I gave it fewer stars during the rating process.
Deposit Methods & Processing Times
Withdrawal Methods, Limits & Processing Times
My Banking Experience at JackpotCity Casino
I faced no issues with deposits and withdrawals during my JackpotCity review, and here are some tips to experience the same:
- Withdraw using e-wallets like Skrill or MuchBetter since they’re faster.
- Complete wagering requirements within the validity period to cash out bonus winnings.
- Skip withdrawing when there’s a public holiday; else there’ll be delays.
JackpotCity Casino Mobile App
As a JackpotCity player, you can download the platform’s application on Android and iOS. I found these apps on the Google Play Store and Apple App Store, so installing wasn’t difficult. Based on my firsthand tests, it’s an excellent application for gaming on the go.
Available Customer Support Options
JackpotCity’s main customer service channels are live chat and support tickets. Both are dependable, as the agents are available 24/7. However, I had better results with the live chat since everything happened in real time. Notably, Arabic is one of the supported languages.
✨ Important highlight about Jackpot City Casino: United Arab Emirates players can communicate with customer support directly in Arabic.
Is JackpotCity Trustworthy?
Yes, you can trust JackpotCity as the casino passes all ArabCasinoGuide’s legitimacy checks. Operated by Baytree Limited, the platform is duly licensed by the Alderney Gambling Control Commission. Additionally, it’s certified by eCOGRA, which confirms all game results are fair.
Furthermore, I commend JackpotCity’s approach to responsible gaming. You have the following options to control your gambling habits:
- Deposit limit tool
- Loss limit tool
- Self-test
- Self-exclusion
Can You Play With a VPN at JackpotCity Casino?
Yes, you can. From my checks, JackpotCity doesn’t directly instruct players not to browse with VPNs.
JackpotCity Reviews and Ratings: What Do Players Say?
Quite surprisingly, JackpotCity Casino scores a low 1.3 stars out of 5 on Trustpilot. After going through the reviews, I think people just prefer to leave negative comments instead of positive ones. Most complaints were about payout delays, while the praises referenced the site’s jackpot games.
JackpotCity Casino Alternatives
To compile a well-rounded review, I compared JackpotCity to two other Arab gaming sites—Rabona and Axe Casino. From the results, the alternatives perform better in terms of games with over 4,000 titles. They also had better bonuses.
However, JackpotCity is more trustworthy since the site has been around since 1998. The other platforms only launched in the past five years.
Do I Recommend JackpotCity Casino to Arab Players?
Yes, I can fully recommend JackpotCity for casino fans in any Arab country. The main reason is that the platform supports many regions, and it has a good history of 25+ years. You can play on this site with the assurance that you’re on a reputable casino site.
Your Questions Answered
Since you’re new to the site, it’s natural for you to have inquiries. Hit me up with any specific question you have, and also check out the below answers to frequent ones:
Is JackpotCity a real money casino?
Yes, JackpotCity is an Arab casino where you can play with and win real money.
Who owns JackpotCity Casino?
JackpotCity Casino is owned by Baytree Limited, and the brand is regulated in Alderney.
How long does JackpotCity take to pay out?
JackpotCity takes 24 to 48 hours to payout if you use e-wallets. However, bank cards take 1 to 3 working days.
What is the minimum deposit on JackpotCity?
The minimum deposit on JackpotCity is just $5 for all payment methods.
