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JackpotCity Casino Review

star-rating 4.4/5

Minimum deposit

€ 10

Minimum payout

€ 10

Payout time

24 Hours

VIP Program

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6400 AED + 10 Free Chances to Win 1,000,000 Daily

Play Now

1st / 2nd / 3rd / 4th Deposit - Match Bonus up to $400 • 10 daily spins to win a Million • New customers only • Min deposit $10 • Wagering & Terms apply. Gamble responsibly.

Currency

United States Dollar, United Arab Emirates Dirham, Euro

Payment Methods

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Casino Feature

Details

🎁 Welcome Bonus

Up to $1,600/6400 AED

🎲 Games

900+

🤵 Live Casino

Blackjack/Roulette/Baccarat/Game Shows

🔥 Special Features

10 chances to win up to $1 million daily

👑 VIP Program

6 tiers with exclusive rewards

💵 Wagering requirements

35x

⚖️ License

Alderney Gambling Control Commission

Available countries

United Arab Emirates (UAE), Saudi Arabia, Oman, Qatar, Egypt, Jordan, Algeria, Bahrain, Lebanon, Kuwait

My Honest Opinion On JackpotCity Casino

Launched in 1998, JackpotCity is one gaming platform with an established reputation. I have high ratings for the casino because it welcomes users from up to 10 Arab countries. If you’re considering signing up, my review details everything there is to know about JackpotCity.

Ehsan Gamal Arab Casino Expert

jackpotcity casino home page

Why Our Reviews are Trustworthy

You can count on the information in my reviews because I stick to ArabCasinoGuide’s strict rules. While analyzing casinos, here are some factors I make sure of:

  • User-friendly: To me, the most important criterion is for a casino to be smooth to browse.
  • Informative: I don’t leave out any aspect of a gaming site while reviewing. Rest assured, you’ll get every single detail.
  • Unbiased: All my findings are reported as obtained from real tests. Therefore, there’s no bias.
  • High Expertise: As an expert, I know precisely what makes a casino reliable or not. Hence, I cover the right information in my reviews.
  • Safety-conscious: I always ensure to confirm whether a casino is secure before recommending.
  • Tested by local players: At ArabCasinoGuide, we work with local players in different countries. As such, my reviews are from firsthand experiences.

Benefits and Drawbacks

The fact that players from 10 Arab countries can join JackpotCity is the casino’s main advantage for me. That aside, the smartphone applications, everyday bonuses, and safe gaming options are commendable. I would only like to see more games in the library and some cryptocurrencies for deposits and withdrawals.

These are the upsides and downsides of JackpotCity Casino in a nutshell:

Pros

Pros Available in up to 10 Arab countries
Pros Dedicated iOS and Android apps
Pros Offers daily promotions
Pros Dependable responsible gambling tools

Cons

Cons Limited game collection
Cons No crypto payment methods

How I Registered at JackpotCity Casino

Jackpotcity sign up screenshot

Registering my JackpotCity account didn’t take more than five minutes, and these are the steps I followed:

  1. I visited the official JackpotCity website and clicked Sign Up. The button is large and yellow, so you can’t miss it.
  2. Next, I filled out the form by entering all necessary details. Note that the form is a bit lengthy, but the information required is regular.
  3. I accepted the terms and conditions and confirmed I’m up to 18. These are featured as tick boxes at the end of the form.
  4. Finally, I clicked the Register form at the end to sign up. That’s it, and my account was ready.

Did You Know? JackpotCity Casino has a live chat team on standby that can help you through the registration process.

Verified JackpotCity Bonus Offers

JackpotCity has quite unique promotions for Arab players. I found a welcome offer, mega wheel spins, a daily streak bonus, and a quality loyalty program. The bonuses really contributed to my positive experience on the site.

How to Claim JackpotCity Casino Welcome Bonus Offer

With the JackpotCity sign up bonus, you get 100% up to $400 for each of your first four deposits; that’s up to $1,600 in total. Here’s how I got it:

  1. I funded my account with a minimum of $10.
  2. JackpotCity gave me the first bonus of up to $400.
  3. Next, I completed the second, third, and fourth deposits.
  4. The casino released the corresponding bonuses for each payment.

Interestingly, the welcome package also gives 10 daily free spins to win up to $1,000,000. I received the spins with the default $10 minimum deposit.

Welcome bonus: 6400 AED + 10 Free Chances to Win 1,000,000 Daily

Other Bonuses I Found at JackpotCity Casino

After claiming the sign up offer, these are the extra promotions I enjoyed at the casino:

Bonus type

Is it available?

Bonus information

Daily streak

You get a special secret bonus whenever you log into your account for seven consecutive days

Daily deals

These are random and personalized promotions that may be available every day

Birthday bonus

Whether you’re a VIP or not, JackpotCity Casino will give you a bonus on your birthday

Loyalty program

As part of this program, you enjoy casino rewards, special perks, and unique bonuses

How I Joined the Loyalty Program

To join the JackpotCity VIP club, I simply played games and got points. The site offered 2,500 points for my initial $10 deposit, and that gave me instant admission. There are six tiers in the club, including:

  1. Bronze
  2. Silver
  3. Gold
  4. Platinum
  5. Diamond
  6. Privé

Besides the exclusive rewards, I was able to exchange my points for cash to play more games.

Bonuses That JackpotCity Casino is Lacking

I was pleased with the offers at JackpotCity Casino, but I still noted that the site didn’t have these promotions:

  • No deposit offer
  • Refer a friend

Wagering Requirements at JackpotCity Casino

After claiming bonuses from JackpotCity, you have to complete a 35x playthrough to cash out. This is a relatively low wagering requirement in my books since most other Arab online casinos have 40x and above.

Available Games at JackpotCity

Jackpotcity games

I found around 900+ games on the JackpotCity website. Indeed, this isn’t as high as other platforms, but the casino has good variety and quality. Plus, the titles are sourced from premium developers such as Pragmatic Play, Evolution, and Games Global (Microgaming).

JackpotCity Live Casino Games

Blackjack, roulette, and baccarat are the main live dealer games available at Jackpot City. I enjoyed my sessions thanks to the quality of the software developers. Also, the collection includes a couple of live game shows.

Live Casino Game Options for High Rollers

For Arab players who prefer heavy wagers, I identified these as the best to play:

  • Mega Roulette
  • Eclipse Blackjack
  • Blazing Dragon Tiger

The above options offer wide betting limits, so they’ll suit your stakes as a high roller.

Slots Selection at JackpotCity Casino

Online slots have the highest count of games in the JackpotCity library. I played classics, video slots, and progressive jackpots during my review, and these are my best picks:

  • Amazing Link Zeus
  • Fire and Roses Joker
  • Break da Bank Again
  • Trojan Kingdom

💡Did You Know? There are JackpotCity online slot tournaments where you get prizes for spinning the highest number of times.

How I Selected and Played the Best Slots

My time on JackpotCity was fun because I was able to locate the most exciting reels. Here’s how I did it:

  • Consider titles with many paylines for higher winning chances.
  • Go for high RTP and low volatility for balance.
  • Compare the bet limits to your bankroll to ensure they fit.

Banking Options at JackpotCity Casino

If you join JackpotCity in any Arab country, you have up to eight payment methods to use. These are all fiat options, and there’s no crypto. I carried out my deposit via Visa and was pleased by the low $5 minimum. It’s $50 for withdrawals, and it takes as long as 1- to 3-days which was favorable for receiving my winnings. However, since the casino does not support the more anonymous and comfortable payment option, crypto, I gave it fewer stars during the rating process.

Deposit Methods & Processing Times

Deposit Method

Min. Deposit

Max. Deposit

Processing Time

Visa and Mastercard

$5

Varies

Instant

ecoPayz

$5

Varies

Instant

Skrill

$5

Varies

Instant

Neosurf

$5

Varies

Instant

Neteller

$5

Varies

Instant

Paysafecard

$5

Varies

Instant

MuchBetter

$5

Varies

Instant

Withdrawal Methods, Limits & Processing Times

Withdrawal Method

Min. Withdrawal

Max. Withdrawal

Processing Time

Visa

$50

Varies

1 to 3 business days

ecoPayz

$50

Varies

24 to 28 hours

Skrill

$50

Varies

24 to 28 hours

Neosurf

$50

Varies

24 to 28 hours

MuchBetter

$50

Varies

24 to 28 hours

My Banking Experience at JackpotCity Casino

I faced no issues with deposits and withdrawals during my JackpotCity review, and here are some tips to experience the same:

  • Withdraw using e-wallets like Skrill or MuchBetter since they’re faster.
  • Complete wagering requirements within the validity period to cash out bonus winnings.
  • Skip withdrawing when there’s a public holiday; else there’ll be delays.

JackpotCity Casino Mobile App

As a JackpotCity player, you can download the platform’s application on Android and iOS. I found these apps on the Google Play Store and Apple App Store, so installing wasn’t difficult. Based on my firsthand tests, it’s an excellent application for gaming on the go.

Available Customer Support Options

JackpotCity’s main customer service channels are live chat and support tickets. Both are dependable, as the agents are available 24/7. However, I had better results with the live chat since everything happened in real time. Notably, Arabic is one of the supported languages.

Contact Methods

Information

🌐 Languages

English, Spanish, German, Italian, French, Portuguese, Greek, Arabic

⏰ Availability

24/7

📧 E-mail

Via support ticket

☎️ Helpline

Not Available

💬 Live Chat

Yes

❓ FAQs

Yes

Important highlight about Jackpot City Casino: United Arab Emirates players can communicate with customer support directly in Arabic.

Is JackpotCity Trustworthy?

Yes, you can trust JackpotCity as the casino passes all ArabCasinoGuide’s legitimacy checks. Operated by Baytree Limited, the platform is duly licensed by the Alderney Gambling Control Commission. Additionally, it’s certified by eCOGRA, which confirms all game results are fair.

Furthermore, I commend JackpotCity’s approach to responsible gaming. You have the following options to control your gambling habits:

  • Deposit limit tool
  • Loss limit tool
  • Self-test
  • Self-exclusion

Can You Play With a VPN at JackpotCity Casino?

Yes, you can. From my checks, JackpotCity doesn’t directly instruct players not to browse with VPNs.

JackpotCity Reviews and Ratings: What Do Players Say?

Quite surprisingly, JackpotCity Casino scores a low 1.3 stars out of 5 on Trustpilot. After going through the reviews, I think people just prefer to leave negative comments instead of positive ones. Most complaints were about payout delays, while the praises referenced the site’s jackpot games.

JackpotCity Casino Alternatives

To compile a well-rounded review, I compared JackpotCity to two other Arab gaming sites—Rabona and Axe Casino. From the results, the alternatives perform better in terms of games with over 4,000 titles. They also had better bonuses.

However, JackpotCity is more trustworthy since the site has been around since 1998. The other platforms only launched in the past five years.

Casino
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Exclusive Bonus 6400 AED + 10 Free Chances to Win 1,000,000 Daily 100% Up To €500 + 200 Free Spins & 1 Bonus Crab 100% Up To €/$1000 + 50 Free Spins
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Do I Recommend JackpotCity Casino to Arab Players?

Yes, I can fully recommend JackpotCity for casino fans in any Arab country. The main reason is that the platform supports many regions, and it has a good history of 25+ years. You can play on this site with the assurance that you’re on a reputable casino site.

Your Questions Answered

Since you’re new to the site, it’s natural for you to have inquiries. Hit me up with any specific question you have, and also check out the below answers to frequent ones:

Is JackpotCity a real money casino?

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Yes, JackpotCity is an Arab casino where you can play with and win real money.

Who owns JackpotCity Casino?

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JackpotCity Casino is owned by Baytree Limited, and the brand is regulated in Alderney.

How long does JackpotCity take to pay out?

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JackpotCity takes 24 to 48 hours to payout if you use e-wallets. However, bank cards take 1 to 3 working days.

What is the minimum deposit on JackpotCity?

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The minimum deposit on JackpotCity is just $5 for all payment methods.

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6400 AED + 10 Free Chances to Win 1,000,000 Daily

1st / 2nd / 3rd / 4th Deposit - Match Bonus up to $400 • 10 daily spins to win a Million • New customers only • Min deposit $10 • Wagering & Terms apply. Gamble responsibly.

Ehsan Gamal Image
Ehsan Gamal
Arab Casino Expert 48 Articles

With over 8 years of experience writing in-depth online casino reviews he is a trusted voice in iGaming and has a keen interest in the Middle Eastern and North African markets.

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