How We Rate Arab Casinos
At Arabcasinoguide, we prepare detailed reviews of only the best online casinos and sportsbooks, tailored to players from Arab countries. We meticulously review each platform based on tried-and-tested criteria, focusing on security protocols and licenses, games, bonuses, payment methods, and the comments we gather from existing players.
Our rating process helps us craft reviews that give players accurate, current, and unbiased information. With us, you can rest assured that the information you receive is updated every three months.
Want to know exactly how we prepare the reviews you see on our website? Here’s more on each step of the process:
How We Create Statistically Accurate Ratings
We not only test and explore each casino ourselves, but we also use advanced data analysis methods, like the Wilson Score Interval and Item Response Theory, to help us form the platform’s final rating. But before we tell you how we analyze the data, let’s talk about the ways we gather it and the people behind the scenes who do all the work:
We Employ Experts
Behind each review on our website stands a group of casino experts who have contributed their first-hand knowledge and local experience.
We have two expert casino writers with over 15 years of experience testing and reviewing online gaming platforms: Numa Jabara and Ehsan Gamal. They not only write about them but also use them regularly to ensure they keep up with the newest trends, industry standards, and technical aspects.
Moreover, we have a team of local experts from all 9 countries we service. They help us localize the content and tailor it to our readers. You can learn more about our authors on their dedicated pages.
We Gather Data
It’s not only important to know who stands behind the reviews you read on our website. We also want you to know more about how our reviewers gather data. We have established an 8-step process for each platform we look into. Here’s what each step of the process includes:
1. Licensing and Security
The first step of our review process is ensuring that the platform we investigate has a valid gambling license. Without one, we cannot trust that it will comply with all regulations. So, we look for licenses—whether from Malta, Curaçao, Gibraltar, or other gaming authorities.
Moreover, we ensure that the platforms have the latest SSL encryption to protect data and funds, along with KYC checks for each player. Other protocols like 2FA are always an added bonus.
2. Game Variety
We ensure the casinos we recommend have lobbies with several thousand games. Among those, we want to see slots, table games, live dealer games, crash and instant win games, lotteries, and bingo. The more, the merrier!
But it’s not only about the quantity of games. We emphasize their quality and ensure each one comes from a trusted gambling provider. A long list of popular providers will always receive praise from us!
3. User Experience
Usability is essential, so we always look for easy navigation and an intuitive design, but we don’t stop there. Since smartphones are a big part of people’s lives, we want the casinos we recommend to be available for the web and mobile. We look for dedicated iOS and Android apps or a website optimized for mobile use.
If players have questions, they should be able to contact customer support. We always check the available support channels and give ratings based on the availability of email, phone, FAQ, and 24/7 live chat support with real agents who speak English and Arabic.
4. Bonuses and Promotions
Bonuses play an integral part in attracting users to a platform. We always ensure that casinos offer bonuses to new and existing users, with some popular options including:
- Welcome bonuses
- No deposit free spins
- No wager bonuses
- Cashback
- Reload bonuses
If we’re reviewing a sportsbook, the list can include free bets, bet builders, and sport-specific bonuses. Each bonus should have fair terms and conditions, including an expiry time of at least 7 days, wagering requirements aligned to industry standards, and transparent information regarding game or payment method limitations.
5. Payment Methods and Withdrawal Speed
For a casino to receive a high score, its cashier must include popular payment methods for deposits and withdrawals. That includes credit and debit card providers, e-wallets, bank transfers, prepaid cards, and cryptocurrencies.
The casino should also provide transparent information regarding the transaction limits, times, and possible fees for each method it offers. Internal transaction processing should take no longer than 24 hours, and the casino should not impose any transaction fees.
6. Fairness and Responsible Gaming
The games available in the casino lobby should be tested and certified for fairness by trusted review platforms. All video games should be RNG-based, as this ensures the outcome of each round is determined by chance. As for live games, they should be streamed live and from professional studios, ensuring there’s no chance of rigging.
We also check whether the casinos we review have responsible gambling tools to help players curb their gambling urges. From deposit, loss, and wager limits to cool-offs, time-outs, and self-exclusion, these are only some of the tools we like to see. The casinos should also offer instant access to support groups and organizations.
7. Reputation & Fame
If we inspect an established online casino, we look for customer comments and reviews that show us what kind of experience players have had with the platform. Furthermore, we use crawling technologies to find out more about the casinos before we form a definite opinion.
8. Mystery Players
Our review team has a defined timeframe to test each casino and a budget they can use to test the transaction processing, play various games, and qualify for bonuses. However, we take it one step further and collaborate with mystery players.
For each review, we contact several of the 50 players we have locally who use that casino regularly and ask them for reports based on their experience. This helps us gain insight into the casino’s daily functioning, which is invaluable for our review process.
We Analyse Data
After gathering the data we need for each online casino and sportsbook, we analyze it using the following methodologies:
Wilson Score Interval
Using the Wilson Score Interval, we accurately estimate the score a casino should receive. This methodology focuses on client comments rather than the number of reviews. That way, even casinos with few reviews can get a good score, courtesy of the positive comments players have shared online.
Bayesian Averages
The Bayesian Average is a methodology we usually employ when reviewing a new online casino or sportsbook that has received few player comments. It’s especially helpful when we want to ensure stable ratings and know that new platforms are reviewed without any bias.
Item Response Theory (IRT)
The Item Response Theory is something we use to ensure that the games we encounter at online casinos are fair. This theory also helps us determine how likely a player is to win or lose a game, taking into account the game’s difficulty level. It is extremely helpful in determining the quality of a player’s gaming experience when playing specific games.
Cluster Analysis
Cluster Analysis is a methodology we use when creating lists of casinos grouped based on a specific feature. Think about lists such as Best Mobile Casino or Best New Casinos. Using this methodology, we can single out and rank casinos with similar patterns. Moreover, we can use this method to create more personalized recommendations for our players, where they can find platforms based on their needs and wants.
Predictive Modeling
Predictive Modeling is another methodology we use on newer platforms to predict their future performance. We can use it to predict customer satisfaction or determine how likely a platform is to become popular based on data we have previously collected and analysed.
At Arabcasinoguide, we have a team of expert reviewers who have prepared casino reviews using the data gathering and analysis methodologies mentioned above. However, we know that this entire process may seem a bit complicated, so we don’t talk about these methodologies in our guides. Instead, we provide simple scores!
We Give Scores
After we gather and analyze all the data for each online casino or sportsbook, we come up with scores—how many stars out of 5 we would give per feature, per platform. Based on features such as the licensing body, the withdrawal times and limits, and even the selection of games, we come up with the final score. Here’s a bit more on how we form these scores:
Why Trust Our Ratings?
Arabcasinoguide is your go-to review platform for online casinos and sportsbooks in Arab countries. We might be new to the market, but thanks to our extensive data collection processes and expert casino reviewers, we create reviews and guides that you can trust.
- Transparency: We believe in complete openness when it comes to how we evaluate casinos. Our review process is rooted in a clear and easily accessible rating methodology that explains the criteria we use to assess each gambling platform. We make sure to disclose any relationships with casinos, including sponsorships or affiliate links, to ensure readers know exactly where our recommendations come from. However, we make it a point that these relationships do not influence the scores we give. Our commitment to transparency guarantees that the ratings reflect only the quality of the casino, not any financial gain.
- Expertise: Our reviews are powered by a team of industry experts and professionals who are deeply knowledgeable about online casinos. This includes seasoned gambling analysts as well as local professionals who understand the specific regulations, preferences, and nuances of regional Arab markets. We conduct thorough, hands-on testing and in-depth research on every casino we review, evaluating everything from game variety to payment systems, customer service, and security. This ensures that our reviews are not only accurate but provide actionable insights for players.
- Independence: At the heart of our website is editorial independence. We are proud to remain unaffected by the pressures of advertisers or sponsors when it comes to our reviews. Our team works without outside influence to deliver unbiased evaluations of casinos. We avoid any conflicts of interest that could sway our judgment, focusing solely on delivering the truth to our readers. Whether a casino is a paying sponsor or not, our reviews are grounded in facts and our real experience with the platform.
- Authenticity: We are dedicated to maintaining the authenticity of our reviews. To do so, we have developed a system for rating casinos (shared on this page) that is transparent, ensuring that every aspect of our review is based on verifiable data and user experiences. In addition, we actively work to prevent fake reviews from affecting our content by employing user verification processes and anti-spam measures. This ensures that the feedback shared on our site is genuine and trustworthy, contributing to the overall credibility of our reviews.
- Longevity and Trust: Over the years, our authors have earned the trust of our readers by providing consistent, reliable, and honest reviews. At Arabcasinoguide, the very same authors we continue to refine our processes and build a community to last. Our reputation for accuracy and reliability is the foundation of our trust with readers, who know they can depend on us for unbiased and up-to-date information.
- Consistency in Updates: The online casino industry is dynamic, with frequent changes in game offerings, bonus structures, payment methods, and regulations. To ensure our reviews are always relevant, we regularly update them to reflect the latest changes. Whether a casino introduces a new feature, changes its terms, or adjusts its offerings, we ensure that our reviews stay current. This proactive approach helps players make informed decisions based on the most up-to-date information available.
